Shipping policy

Shipping Policy

At Poozada, we aim to provide clear and transparent shipping information so you know exactly how your order is shipped and when you can expect to receive it.

Order Processing Time
All orders are processed within 1–3 business days after payment is successfully completed.
Once processed, orders require an additional 24–48 hours to be prepared and handed over to the shipping carrier.
Processing times may be longer during peak seasons, holidays, or promotional periods.

Shipping Methods
We work with trusted international shipping carriers to deliver your order safely, including but not limited to:

Yanwen
YunExpress
USPS
UPS
FedEx
DHL

Estimated Delivery Time
Estimated delivery times are calculated after the order has been shipped, excluding processing time:

United States: 8-12 business days
Canada: 8–12 business days
United Kingdom: 7–10 business days
Australia: 7–10 business days

Shipping Fees
Standard shipping fee: $5.99 (or the equivalent in your local currency).
Shipping costs are calculated and displayed at checkout before payment is completed.

Order Tracking
Once your order has been shipped, a tracking number will be sent to your email.
You can use this tracking number to monitor your shipment’s progress until delivery.

Important Notes
Please ensure your shipping address is accurate and complete. Cozoda is not responsible for delivery issues caused by incorrect or incomplete addresses.
We do not ship to multiple addresses within a single order.
Delivery to military or restricted areas may not be supported.

Contact & Support
If you ever have any questions about shipping — timing, tracking, delivery address, or anything else — we’re here for you. Just send an email to support@poozada.com and we’ll respond as soon as possible.